Warranty

First Line Technology, LLC Limited One-Year Warranty

First Line Technology’s Warranty obligations are limited to the terms set forth below:

First Line Technology warrants that its products are free of defects in materials and workmanship under normal use and service for a period of one year from the date of purchase by the original end-user purchaser (“Warranty Period”). If a defect arises and a valid claim is received during the Warranty Period, at its option and expense, First Line Technology will repair or replace it or deliver to the purchaser an equivalent product or part at no additional
charge. Repair parts and replacement products are furnished on an exchange basis and will either be reconditioned or new. All replaced products and parts will become the property of First Line Technology. First Line Technology may request that you replace defective parts with new or refurbished user-installable parts that First Line Technology provides in fulfillment of its Warranty obligation. A replacement product or part, including a user-installable part that has been installed in accordance with instructions provided by First Line Technology, assumes the remaining Warranty Period of the original product or 90 days from the date of replacement or repair, whichever provides longer coverage for you. Parts provided by First Line Technology in fulfillment of its Warranty obligation must be used in products for which Warranty services are claimed.

If you feel that your First Line Technology unit is defective, and wish to rely on this Warranty, the following procedure is required within the Warranty Period:

  1. Contact the Authorized First Line Technology Dealer where you purchased this unit.
  2. The First Line Technology Dealer will advise you on arrangements that can be made to inspect and repair your unit.
  3. The First Line Technology Dealer will inspect the product and advise you whether the product is defective and, if so, may arrange for the repair of your unit without an extra charge to you.

If for any reason you are dissatisfied with the distributor’s analysis of the defect or the service performed, you may contact us at:

First Line Technology, LLC
3656 Centerview Drive, Suite 4
Chantilly, VA 20151
(844) 955-7510 or +1 (703) 955-7510

The above remedy of product defects is the purchaser’s sole remedy. Any modifications made, and/or the addition of other equipment to this product by the purchaser may render this Warranty null and void.

All Warranty repairs reimbursable under this Warranty must be performed by an Authorized First Line Technology Dealer using First Line Technology approved replacement parts.

Repairs or attempted repairs by anyone other than an Authorized First Line Technology Dealer are not reimbursable under this Warranty. In addition, these unauthorized repair attempts may result in additional malfunctions, the correction of which is not covered by Warranty.

This Warranty applies only to parts or components that are defective and does not cover repairs necessary due to normal wear, misuse, accidents, collision with any object, fire, flooding, sand, dirt, windstorm, hail, lightning, earthquake, or other acts of God, exposure to weather conditions, theft, abuse, modifications made by owner without the written permission of First Line Technology, or lack of proper maintenance. Regular, routine maintenance of the unit to keep it in proper condition is the responsibility of the owner.

FIRST LINE TECHNOLOGY EXPRESSLY DISCLAIMS ALL EXPRESS WARRANTIES OTHER THAN THOSE SET FORTH HEREIN AND EXPRESSLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. NO OTHER WARRANTY, EITHER EXPRESSED OR IMPLIED AND INCLUDING A WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE HAS BEEN MADE OR WILL BE MADE.

EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE EXTENT PERMITTED BY LAW, FIRST LINE TECHNOLOGY IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF USE; LOSS OF REVENUE; LOSS OF ACTUAL OR ANTICIPATED PROFITS (INCLUDING LOSS OF PROFITS ON CONTRACTS); LOSS OF THE USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS OF BUSINESS; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO OR CORRUPTION OF DATA; OR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER CAUSED INCLUDING THE REPLACEMENT OF EQUIPMENT AND PROPERTY.

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At First Line Technology LLC, your privacy and security are our top priorities. We understand the importance of safeguarding your personal information, and our privacy policy is designed to clearly outline how we collect, utilize, and protect your data. We are committed to transparency, ensuring that you are fully informed about our practices.

Our policy details the types of personal information we gather, which may include your name, contact details, and usage data. We use this information to enhance your experience with our services, providing you with tailored solutions that meet your needs. Additionally, we implement robust security measures to protect your data from unauthorized access and breaches.

We strictly adhere to all relevant terms and conditions, ensuring compliance with industry standards and regulations, including the General Data Protection Regulation (GDPR). This means that we respect your rights regarding your personal information, including your right to access, rectify, or delete your data. For a deeper understanding of our practices and your rights, we encourage you to review our comprehensive policy documents, which are readily available on our website.

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